Remember that feeling you had when
you finished building that special Lego village, car or truck? You couldn't
wait to show your parents "look what I did".
While enjoying my first cup of coffee this
morning, a big smile suddenly came over me while I was reading the latest
business news on
FoxBusiness
dot com.
Recalling years ago when playing with Lego blocks and searching for just the
right piece.
Well, if you haven't heard the news, Lego is back! According to the annual
Global 500 rankings report by
Brand
Finance
,
Lego regained the title of the world’s “most powerful brand,” beating out
Google. Could you imagine beating Google at anything?!
The article continues on about massive earnings in the billions, sluggish sales
at the box office, the Chinese Market, etc. I think you know where I'm going
with this, bla bla bla.
For me the lesson learned is more important than the millions of dollars
earned. But don't get me wrong, I could do a lot with some of those
millions.
Peel away the layers of the article and you'll discover the most important
point, the Lego Company, as big as it is, a global company employing
thousands of people is focusing a lot of their attention to telling their
own story, the heart of their business. We like to say it in another way at
Rayve On
, "getting back to basics."
Any business can do this, and should take the same approach by focusing on
their own story. "But I build houses, I don't have a story." Yes you
do, you just lost it along the way.
I'm not suggesting that you need a pile of cash to hire a film crew to produce
an epic movie like "
The Lego Movie."
What I am saying is that your business strategy should always focus on your
"story", marketing that message on and offline, being consistent
across all channels. When you do this, the story will flow easily between you,
your customers, their friends, their friends of friends and the feedback will
be rewarding in many ways.
Your business is your brand, and your brand story is more than what you tell
people when you meet them first. It's their experience, what they believe by
working with you, shopping at your showroom, speaking with your associates and
the signals they send during that interaction. Trucks, billboards,
brochures and ads in the newspaper don't tell your story. The picture of your
brand is made up of feedback, facts, feelings and experiences, which really
tells your story.